Returns & Exchanges
Rebag offers a straightforward 7-day return policy for items in their original condition with all security tags attached. We strive to provide a transparent and secure luxury shopping experience for every customer.
Initiate Return
Log into your Rebag account and visit the 'Orders' section to select the item you wish to return and generate a return request.
Print Shipping Label
Download and print the prepaid insured shipping label provided by Rebag to ensure your luxury item is tracked and protected during transit.
Pack and Ship
Carefully pack the item in its original packaging, ensuring the Rebag security tag remains attached, and drop it off at any authorized carrier location.
Inspection and Refund
Once received, our team of experts will inspect the item for quality and authenticity before issuing a refund to your original payment method within 10-14 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing